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Dynamics CRM 4.0 Workgroup Server (Includes Software Assurance)

Open License
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Admin Fee: KSH10,653.00 +VAT
SKU: LVS-42017
Requirements: 

Hardware:

  • 1.8-GHz (or higher) Dual Pentium Xeon P4
  • 1 GB or more RAM; 2 GB recommended
  • 400 MB available hard-disk space
  • 10/100-Mbps network card; dual 10/100/1000-Mbps recommended

Software:

  • Windows Server 2003 Standard/Enterprise/Web with latest service pack; Windows Server 2008
  • SQL Server 2005
  • Exchange Server 2003 with latest service pack

Web client:

  • Windows XP SP2; Windows Vista
  • Internet Explorer 6 SP1; Internet Explorer 7

Outlook client:

  • Windows XP Professional/Tablet SP2; Windows Vista
  • Office 2003 SP3; Office 2007 SP1
Features: 
  • Under the Software Assurance program, customers acquire the right to install any new release of products covered in the agreement during the term of their coverage.
  • The improved offline user experience in Dynamics CRM 4.0 allows for offline reporting and customization, with automatic synchronization when an Internet connection becomes available.
  • The Web interface permits administrators to monitor and manage activity remotely.
  • CRM data and reports can be exported in Excel format. After making edits to CRM information in an Excel spreadsheet, the user is given the option to re-import edited information back into the CRM database, thus allowing CRM data to be altered and recalibrated using the familiar tools and functions available through Excel.
  • The highly flexible structure lets developers add components using the .NET framework.
Description: 

Dynamics CRM 4.0 is a CRM (customer relationship management) serverapplication designed to run on Windows Server 2003 Standard,Enterprise, or Web Edition in conjunction with Exchange Server,Standard or Enterprise editions. Dynamics CRM provides users with ashared database of customer records and communications, ensuring thatall departments have access to up-to-date customer information, as wellas a unified system for scheduling contact with customers and other CRMduties.

Workgroup Server is one of three editions of Dynamics CRM 4.0. Workgroup Server and Professional Server offer the same features and the Enterprise Serveralso supports multiple, distinct CRM databases on a single server. CRM4.0 Workgroup Server includes licenses for a maximum five users toaccess the server from any number of computers or other devices. Thereare no licenses available for additional users, devices, or externalusers.

Users can access and work with Dynamics CRM customer records andreports through an Outlook toolbar or by using Internet Explorer toaccess a customized, internal Web site. Reports are available withon-demand, scheduled, or event-based delivery, and can be generated byusers without IT assistance.

Users can integrate contacts, emails, tasks, appointments, or OneNotenotes with the appropriate customer records; track emailcorrespondence; and schedule and automate tasks such as customercontacts. Replies to tracked emails are automatically tracked as well,allowing users to quickly see all pertinent correspondence with orabout a customer. Contact can be assigned for customers personally orin groups; and can be scheduled individually, recurrently, or astriggered by other events.

Both the Web and Outlook interfaces are highly customizable. Accessrights and interface settings can be set at all levels and departmentsso that personnel can access records in an appropriate and intuitiveform.

Dynamics CRM supports SQL Server Mirroring, which ensures that a backupcopy of the database is consistently available in case of damagedfiles.

Additional Information: For a rundown of the available editions of Dynamics CRM 4.0 and licensing alternatives, see the Guide to Dynamics CRM 4.0 Editions and Licensing.

Installing this product requires a licence key and installation media.Within 14 days of placing your order, instructions for obtaining thelicence key will be sent to your organisation's registered e-mailaddress and free installation media will be delivered to yourorganisation's registered address.

Price: KSH10,653.00